PRIVACY POLICY

Last Updated: February 25, 2026

Welcome to Cow Lab Studios (“we,” “our,” or “us”). We are a performance marketing agency specializing in creative strategy and Meta advertising. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, inquire about our services, or engage with us as a client.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

1.1 Personal Information

When you contact us, engage our services, or interact with our website, we may collect:

•       Full name

•       Email address and contact information

•       Company or business name

•       Billing and payment details (processed securely via third-party providers)

•       Details about your business, products, and advertising goals

1.2 Non-Personal Information

We may automatically collect non-identifiable data such as:

•       Browser type and version

•       Device type and operating system

•       IP address

•       Pages visited and time spent on our site

•       Referral sources and navigation behavior

This helps us analyze website performance and improve user experience.

2. How We Use Your Information

We use collected information to:

•       Respond to inquiries and onboard new clients

•       Deliver and improve our performance marketing and creative services

•       Process payments and send invoices or receipts

•       Communicate updates, deliverables, and project-related information

•       Send marketing insights, case studies, or service announcements (you may opt out at any time)

•       Improve our website, workflows, and overall client experience

•       Comply with applicable laws and our Terms of Service

We may also use aggregated, anonymized data for internal analytics and marketing purposes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

Service Providers – Third-party tools and platforms such as payment processors, project management software, advertising platforms (e.g., Meta), and analytics services, used solely to operate our business.

Legal Authorities – When required by law, subpoena, or to protect our rights and those of our clients.

Business Transfers – In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

•       Remember your preferences across sessions

•       Analyze website traffic and user behavior

•       Improve site performance and personalization

You may manage or disable cookies in your browser settings. Note that doing so may affect certain features of our website. Embedded content (e.g., videos or social media widgets) from third-party platforms may also set their own cookies and collect interaction data.

5. Data Storage and Security

We implement industry-standard security measures to protect your information, including encryption and secure data storage practices. However, no online platform is 100% secure. You are responsible for maintaining the confidentiality of any login credentials you use to access our client portals or shared tools.

6. Data Retention

We retain personal information only for as long as necessary to:

•       Fulfill the purposes described in this policy

•       Comply with legal and financial obligations

•       Resolve disputes or enforce agreements

When personal data is no longer needed, it will be securely deleted or anonymized.

7. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to:

•       Access the personal data we hold about you

•       Request correction of inaccurate or outdated information

•       Withdraw consent or request deletion of your data

•       Object to data processing for direct marketing purposes

To exercise any of these rights, please contact us at: hello@cowlabstudios.com

8. Third-Party Links

Our website may contain links to external sites, including advertising platforms, industry tools, and partner resources. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information to us, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised Effective Date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Cow Lab Studios

Email: hello@cowlabstudios.com

Website: www.cowlabstudios.com

Philippines