TERMS & CONDITIONS
Last Updated: February 25, 2026
Welcome to Cow Lab Studios. By accessing our website (www.cowlabstudios.com), inquiring about our services, or entering into a service agreement with us, you agree to be bound by the following Terms & Conditions. Please read them carefully.
Cow Lab Studios (“we,” “our,” or “us”) is a performance marketing agency specializing in creative strategy and Meta advertising for ecommerce brands. These Terms govern all interactions with our website and the purchase or use of our services.
Important: These terms contain disclaimers of warranties and limitations of liability. By using our website or engaging our services, you acknowledge that you have read and agree to these terms in their entirety.
Section 1 — Acceptance of Terms
By accessing our website or engaging with our services, you affirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are authorized to bind the business on whose behalf you are engaging our services. If you do not agree to these Terms, please discontinue use of our website and do not engage our services.
Section 2 — Services
Cow Lab Studios provides performance marketing services including, but not limited to, Meta advertising strategy, paid media management, creative strategy, and ad production for ecommerce brands. Specific deliverables, timelines, and fees will be outlined in a separate service agreement or proposal issued to the client.
We reserve the right to modify, suspend, or discontinue any service offering at our discretion. Any changes to ongoing service agreements will be communicated to clients in writing.
Section 3 — Intellectual Property
All content on the Cow Lab Studios website — including text, graphics, logos, images, and other materials — is the property of Cow Lab Studios and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.
Creative assets and deliverables produced by Cow Lab Studios for a client become the property of the client upon receipt of full payment, unless otherwise agreed upon in the service agreement. Until full payment is received, all work product remains the intellectual property of Cow Lab Studios.
Section 4 — Client Responsibilities
Clients engaging Cow Lab Studios agree to:
• Provide accurate, complete, and timely information necessary for the execution of services
• Grant access to required platforms and accounts (e.g., Meta Business Manager, ad accounts, product catalogs)
• Ensure all products, services, and advertising claims comply with applicable laws and Meta’s advertising policies
• Maintain a legitimate, lawfully operating business
• Notify Cow Lab Studios promptly of any changes that may affect campaign strategy or compliance
Cow Lab Studios shall not be held liable for any outcomes resulting from inaccurate information, restricted account access, or client non-compliance with platform policies or applicable law.
Section 5 — Payment Terms
Payment terms, including fees, billing cycles, and due dates, are outlined in the individual service agreement or proposal. Unless otherwise specified:
• All fees are quoted and billed in Philippine Peso (PHP) or US Dollars (USD) as agreed upon
• Invoices are due upon receipt unless a specific payment schedule is outlined in the service agreement
• Late payments may result in a pause or suspension of services
• Cow Lab Studios reserves the right to update pricing with reasonable notice to existing clients
Section 6 — Refund Policy
Due to the nature of digital marketing services, all fees paid to Cow Lab Studios are non-refundable unless otherwise expressly stated in a signed service agreement.
If you wish to cancel services, please refer to your service agreement for the applicable notice period and cancellation procedures. Cancellation does not entitle the client to a refund of fees already paid for work completed or in progress.
If you have concerns about the quality of our work, we encourage you to contact us at hello@cowlabstudios.com so we can address them directly.
Section 7 — Results Disclaimer
Your individual results will vary.
Cow Lab Studios does not guarantee specific results, revenue figures, return on ad spend (ROAS), or business outcomes from our services. Digital advertising performance is subject to a wide range of factors beyond our control, including market conditions, platform algorithm changes, competition, product-market fit, and client-side factors.
Any case studies, testimonials, or examples shared by Cow Lab Studios are illustrative of past performance and are not a guarantee of future results. We do not make earnings claims or promise any specific business outcomes.
Section 8 — Confidentiality
Both parties agree to treat as confidential any proprietary business information, strategies, creative assets, data, or materials shared during the course of the engagement. This obligation survives termination of the service agreement.
Cow Lab Studios may reference the client relationship for portfolio, case study, or marketing purposes unless the client specifically requests otherwise in writing.
Section 9 — Website Use and Conduct
You agree not to use our website for any unlawful purpose or in a manner that could damage, disable, or impair the site. Prohibited conduct includes:
• Attempting to gain unauthorized access to our systems or data
• Scraping, crawling, or copying site content without permission
• Introducing malware, viruses, or malicious code
• Misrepresenting your identity or affiliation
• Using our website to solicit, harass, or harm others
Section 10 — Third-Party Links and Platforms
Our website and services may reference or link to third-party platforms such as Meta (Facebook and Instagram), Google, Shopify, and other tools. We are not responsible for the content, policies, or practices of any third-party platforms. Your use of such platforms is governed by their respective terms and conditions.
Changes to third-party platform policies (including Meta’s advertising policies) may affect our ability to deliver services as originally scoped. Cow Lab Studios will make reasonable efforts to adapt but cannot be held liable for disruptions caused by third-party platform changes.
Section 11 — Limitation of Liability
To the fullest extent permitted by applicable law, Cow Lab Studios, its directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website, including but not limited to loss of revenue, loss of data, loss of goodwill, or business interruption.
Our total liability to any client for any claim arising from or related to our services shall not exceed the total fees paid by the client to Cow Lab Studios in the three (3) months preceding the claim.
Section 12 — Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. Cow Lab Studios makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or other harmful components.
Section 13 — Indemnification
You agree to defend, indemnify, and hold harmless Cow Lab Studios and its directors, officers, employees, and contractors from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from: (1) your use or misuse of our website or services; (2) your breach of these Terms; (3) your violation of any applicable law or regulation; or (4) any content or information you provide to us in connection with your engagement.
Section 14 — Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms or your engagement with Cow Lab Studios shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines, unless otherwise agreed in writing.
Section 15 — Termination
Either party may terminate a service engagement in accordance with the notice provisions outlined in the applicable service agreement. Cow Lab Studios reserves the right to immediately suspend or terminate services if a client is found to be in breach of these Terms, engaging in unlawful activity, or violating the policies of any third-party platform used in connection with our services.
Upon termination, any outstanding balances owed to Cow Lab Studios remain due and payable. Sections 3, 6, 7, 8, 11, 12, 13, and 14 of these Terms survive termination.
Section 16 — Changes to These Terms
Cow Lab Studios reserves the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services following any changes constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
Section 17 — Entire Agreement
These Terms, together with any signed service agreement or proposal, constitute the entire agreement between you and Cow Lab Studios with respect to the subject matter herein, and supersede all prior or contemporaneous communications, agreements, and representations, whether oral or written.
Section 18 — Contact Us
If you have any questions, concerns, or requests regarding these Terms, please contact us:
Cow Lab Studios
Email: hello@cowlabstudios.com
Website: www.cowlabstudios.com
Philippines